Effective Date: August 6, 2026
Clark’s Gables Roofing (“Clark’s Gables Roofing,” “Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information that you provide to us.
This Privacy Policy explains how we collect, use, disclose, and protect information when you visit https://clarksgables.com, submit a contact or estimate request, schedule an appointment, communicate with us, or otherwise interact with Clark’s Gables Roofing.
By using our website or providing information to us, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
The information we collect depends on how you interact with Clark’s Gables Roofing.
Information You Provide Directly
We may collect information that you voluntarily provide, including:
- First and last name
- Property address
- Mailing address, when necessary
- Email address
- Telephone or mobile number
- City or service location
- Information regarding your roof or property
- Type of roofing service requested
- Appointment preferences
- Information submitted through estimate or contact forms
- Photographs or other information that you provide concerning a roofing project
- Communications between you and Clark’s Gables Roofing
- Customer-service inquiries
- Information regarding how you heard about our Company
If you become a customer, additional information may be collected as reasonably necessary to prepare estimates, contracts, project records, warranties, invoices, permits, or other documents associated with your roofing project.
2. Information Collected Automatically
When you visit our website, certain technical information may be collected automatically, including:
- Internet Protocol (IP) address
- Browser type
- Device type
- Operating system
- Pages visited
- Referring website or source
- Approximate geographic information derived from your IP address
- Date and time of visits
- Website interactions
- Other standard website analytics and diagnostic information
We may use this information to maintain and improve our website, understand how visitors use the website, measure advertising or marketing effectiveness, prevent fraud or misuse, and improve customer experience.
3. Cookies and Similar Technologies
Our website may use cookies and similar technologies to operate the website, remember preferences, understand website traffic, measure advertising performance, and improve our services.
Cookies are small files placed on your device or browser.
Depending on the technologies used on our website, cookies may be provided by Clark’s Gables Roofing or by service providers that assist us with website hosting, analytics, advertising, communications, security, or related services.
You may adjust your browser settings to refuse or delete certain cookies. Disabling cookies may affect the functionality of some portions of the website.
We do not intentionally install spyware on your computer or device.
4. How We Use Personal Information
We may use personal information to:
- Respond to inquiries;
- Provide roofing estimates or inspections;
- Schedule and confirm appointments;
- Communicate regarding roofing services or projects;
- Prepare proposals, contracts, change orders, invoices, warranties, or project documentation;
- Provide customer support;
- Send service-related notifications;
- Maintain customer and project records;
- Operate, secure, and improve our website;
- Analyze website performance;
- Prevent fraud, abuse, or security incidents;
- Comply with legal, regulatory, licensing, insurance, tax, permitting, or recordkeeping requirements;
- Enforce agreements and protect our rights;
- Send promotional communications when legally permitted and when appropriate consent has been obtained.
5. How We Disclose Personal Information
Clark’s Gables Roofing does not rent or sell customer contact information in the ordinary sense of exchanging customer information for money.
We may disclose personal information when reasonably necessary to operate our business, including to service providers that perform services on our behalf.
These service providers may include companies that assist us with:
- Website hosting and maintenance
- Customer relationship management
- Telephone and communications services
- SMS/text messaging services
- Email communications
- Scheduling
- Online forms
- Advertising and analytics
- Payment or accounting services
- IT and cybersecurity services
- Cloud storage
- Professional advisers
- Roofing suppliers, subcontractors, or other project-related providers where appropriate
Service providers are authorized to use personal information only as reasonably necessary to provide services to Clark’s Gables Roofing, subject to applicable contractual and legal requirements.
We may also disclose information where reasonably necessary to comply with applicable laws, regulations, subpoenas, court orders, government requests, licensing requirements, insurance requirements, or to protect the rights, safety, property, or security of Clark’s Gables Roofing, our customers, or others.
6. SMS AND MOBILE MESSAGING PRIVACY
If you expressly opt in to receive SMS or MMS communications from Clark’s Gables Roofing, we may use your mobile telephone number to communicate with you regarding:
- Appointment scheduling and reminders
- Estimate communications
- Project updates
- Customer support
- Service notifications
- Information requested by you
- Promotional or marketing communications when separately authorized
No mobile information will be shared with third parties or affiliates for their own marketing or promotional purposes.
Information may be shared with service providers or subcontractors that assist Clark’s Gables Roofing with communications or business operations, but such providers may use the information only to provide services to Clark’s Gables Roofing.
Text messaging originator opt-in data and consent will not be shared with any third parties for their own marketing or promotional purposes.
Consent to receive marketing text messages is not a condition of purchasing roofing services.
You may opt out of text messages at any time by replying: STOP
For assistance, reply: HELP
Message and data rates may apply.
7. Email Communications
If you provide an email address, we may use it for communications related to your inquiry, estimate, appointment, roofing project, customer-service request, or other business relationship with Clark’s Gables Roofing.
If you separately subscribe to promotional email communications, you may unsubscribe at any time by using the unsubscribe link contained in the promotional email or by contacting us.
Service-related or transactional communications may still be sent where appropriate even if you opt out of promotional emails.
8. Telephone Communications and Call Recording
We may communicate with customers and prospective customers by telephone regarding inquiries, estimates, scheduling, projects, and customer service.
Certain calls may be recorded for customer service, documentation, quality assurance, or training.
Where required under California law, we will provide notice and obtain the appropriate consent before recording a confidential telephone communication.
9. California Privacy Rights
California residents may have privacy rights under applicable California law.
Depending on the law that applies to Clark’s Gables Roofing and the circumstances of the request, these rights may include the ability to request information concerning personal information collected about you, request correction of inaccurate information, request deletion of certain information, or exercise other rights provided by applicable law.
Certain information may be retained or exempt from deletion where necessary to:
- Complete a transaction or roofing project;
- Perform a contract;
- Maintain warranty or project records;
- Comply with contractor licensing or other regulatory requirements;
- Comply with tax, accounting, insurance, legal, or recordkeeping obligations;
- Detect or prevent fraud or security incidents;
- Establish, exercise, or defend legal claims;
- Exercise rights otherwise permitted by law.
Where applicable, Clark’s Gables Roofing will not unlawfully discriminate against you for exercising a privacy right.
To submit a privacy-related inquiry or request, contact us using the information provided below.
We may need to verify your identity before processing certain privacy requests.
10. Sale or Sharing of Personal Information
Clark’s Gables Roofing does not knowingly sell customers’ personal contact information for monetary consideration.
Some website analytics or advertising technologies may qualify as “sharing,” “sale,” targeted advertising, cross-context behavioral advertising, or similar activity under certain privacy laws depending on how those technologies are configured and which laws apply.
Where legally required, Clark’s Gables Roofing will provide applicable notices or privacy choices concerning such technologies.
11. Children’s Privacy
Our website and roofing services are intended for adults and property owners or other individuals authorized to request roofing services.
We do not knowingly collect personal information online from children under 13.
If we become aware that personal information from a child under 13 has been submitted to us without appropriate authorization, we will take reasonable steps to delete it.
12. Data Security
Clark’s Gables Roofing uses reasonable administrative, technical, and physical measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no website, database, internet transmission, email system, or electronic storage method can be guaranteed to be completely secure.
13. Data Retention
We retain personal information for as long as reasonably necessary for the purposes for which it was collected and to satisfy legitimate business, project, warranty, accounting, tax, insurance, regulatory, licensing, dispute-resolution, and legal obligations.
The applicable retention period may vary depending on the nature of the information and our relationship with you.
14. Third-Party Websites and Services
Our website may contain links to or integrations with third-party websites and services.
Third parties may have their own privacy policies and practices. Clark’s Gables Roofing is not responsible for the privacy practices or content of websites or services that we do not control.
We encourage you to review the privacy policies of third-party websites that you visit.
15. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our website, services, technologies, business practices, or applicable laws.
When we update this Privacy Policy, we will post the revised version on our website and update the Effective Date shown at the top.
We encourage you to review this Privacy Policy periodically.
16. Contact Us
If you have questions about this Privacy Policy, our privacy practices, or a request concerning your personal information, contact:
Clark’s Gables Roofing
Website: https://clarksgables.com
Phone: (916) 771-3011
California Contractor License #696491